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Tomo Japanese Restaurant uses jeffandvaden to extend the experience with the brand outside of the restaurant and into the daily lives of its customers to keep the brand top of mind.
"jeffandvaden have been a great asset to my restaurant. The humor and customer interaction they employ in their management of our media, I believe, is what makes them such a great company. Customers are constantly commenting on how engaging and fun our content is."Joe Doherty, Owner
Tomo Japanese Restaurant had a significant number of its customers attempting to communicate with the brand on its social channels, as a result potential relationships were left as just potential.
The ability to bring the experience with the brand to the daily lives of its customers became reality. Relevant social platforms were identified and employees of the brand were engaged in content creation.
The brand launched a mobile marketing campaign along with an offline to online strategy to connect customers to its social channels.
The brand experienced an 80% increase in fan engagement on Facebook along with a 20% increase in traffic to the restaurant as a result of community management implementation.